See the table below for the type of support you can get depending on your product. Office Professional Plus Support for home productsĭepending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.Ĭhat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. Access more advanced technical support with a support plan. Get basic installation, setup, or billing support, available for all Microsoft 365 customers. Volume license versions of Office 2019, Office 2016, or Office 2013 If you want to learn more about our products, discuss use cases, or get pricing information, start a chat session or call us. Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. If microsoft was the last product on earth I wouldn't buy it whoever locked me out of my computer for 2 hours, It's violating my rights it's my computer that your yours 440-9- Scott Abram Murdock. See: Microsoft Support : Phone Number, Live Chat, Email ID, Useful Links And: Community Moderator SpiritX MS MVP posted in a recent other thread these links. Microsoft 365 subscriptions without fully installed Office applications: This is my last microsoft product Because customer service sucks. Microsoft 365 Business Standard (Nonprofit) If youre an admin on the account you can also call (800) 865-9408 (toll-free, US only). Microsoft 365 subscriptions: Desktop version of Office apps are included. Sign in to Microsoft 365 admin center with your Microsoft 365 admin account, and select Support > Help and support, enter your question and select Contact support. Premium Statistic Private cloud platform service adoption worldwide 2023. Local language support varies by country or region. Premium Statistic Microsoft Teams: number of daily active users 2019-2022. Find solutions to common problems, or get help from a support agent. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. Feedback In this article In most countries or regions, billing support for Microsoft 365 for business products and services is provided in English from 9 AM-5 PM, Monday through Friday. Notes: If you don't see an option to Cancel, but instead see a link that says Turn on. Select Cancel subscription (it might say Upgrade or cancel ). Go to the Manage subscription page and if prompted, sign in with the same Microsoft account you used to purchase your Microsoft 365 subscription. These are usually associated with a work or school account and came from the organization where you work or go to school. How to cancel a Microsoft 365 subscription. If your product is listed below, you have a business product. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. These are usually associated with a work or school account and came from the organization where you work or go to school. Excel for Microsoft 365 Word for Microsoft 365 Outlook for Microsoft 365 PowerPoint for Microsoft 365 Access for Microsoft 365 OneNote for Microsoft 365 Project Online Desktop Client Publisher for Microsoft 365 Visio Plan 2 Excel 2021 Word 2021 Outlook 2021 PowerPoint 2021 Access 2021 Project Professional 2021 Project Standard 2021 Publisher 2021 Visio Professional 2021 Visio Standard 2021 OneNote 2021 Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 Access 2019 Project Professional 2019 Project Standard 2019 Publisher 2019 Visio Professional 2019 Visio Standard 2019 Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 Access 2016 OneNote 2016 Project Professional 2016 Project Standard 2016 Publisher 2016 Visio Professional 2016 Visio Standard 2016 Excel 2013 Word 2013 Outlook 2013 PowerPoint 2013 Access 2013 OneNote 2013 Project Professional 2013 Publisher 2013 Visio Professional 2013 Microsoft 365 for home Office for business Office 365 Small Business Microsoft 365 admin InfoPath 2013 InfoPath Filler 2013 More.If your product is listed below, you have a business product.
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